FAQ
The external carrier will always deliver Inside Blinds products during your store's opening hours, which you must communicate to us at the address cs@insideblinds.com.
For all orders with an invoice amount less than €150 (excluding VAT), the following transportation fees will be charged:
- Invoice less than €150 and package <300 cm = €22
- Invoice less than €150 and package >300 cm and <600 cm = €38
For all orders, regardless of the invoice amount, with package size exceeding 600 cm, the following transportation fees will be charged:
- Package >600 cm and <800 cm = €150
- Package >800 cm = price upon request
For deliveries directly to end consumers, a €50 surcharge will be applied in addition to any other potential transportation fees.
Damages or defects must be reported within 5 business days. For claims regarding delivered products, please contact Inside Blinds immediately. Goods must remain on-site for potential inspections by the carrier.
Inside Blinds offers a 10-year warranty on all its Roman shade systems and wood blind hardware components. We also provide a 5-year warranty on all electrical parts and a 2-year warranty on roller shade systems.
No warranty is provided on the fabric (including Squid). Fading of the fabric is a natural process not covered by the warranty.
1. Make your live easier
Thanks to its visual and intuitive design, everyone can navigate seamlessly through this system.
- Recognizable icons make everything quickly understandable.
- You track your order step by step to not forget anything.
- Errors are flagged and can be corrected immediately.
- You can easily add comments and photos where more context is needed.
2. Save time
Placing an order through the online ordering module takes only 10 seconds of your time. Additionally, you also shorten the delivery time, as we can minimize communication and start your order more quickly.
3. Avoid mistakes
The online ordering module eliminates unnecessary order entry and significantly reduces the number of intermediate steps. Thus, orders reach our production faster, and we reduce the risk of errors.
4. Get a quote immediately
Through the ordering module, you clearly see the possibilities, and accurate prices are calculated immediately. You fill in your quote lines, download your PDF, and... it's done. You quickly have a professional quote to send to your client.
5. Know all possibilities immediately
Did you know that through the online ordering module, you always have the right information and prices at your fingertips? When you enter your order, the system automatically informs you if there are items to modify before moving to the next step. So, you know immediately what is possible and what is not. Plus, all prices in the system are always up to date, ensuring that you always work with the right prices.
- Go to www.online.insideblinds.com.
- Click on "No login details yet? Request them here."
- Fill in your customer number*, email, and username, then click on "Request an account."
*You can find your customer number at the top of your order confirmation.
No, a dim-out fabric blocks a significant amount of light (80 to 90%), depending on the fabric color and window orientation. When a drape needs to be completely blackout, it's better to opt for a blackout lining. Inside doesn't sell blackout fabrics, but only drapes with a blackout lining.
The advantage of a flame-retardant fabric is that it acts as a fire retardant in case of fire. The fabric is treated with an agent that makes it much less flammable than untreated fabric. This is particularly necessary in buildings where many people gather (hotels).
- Liquid and stain-resistant
- Less maintenance and worry-free enjoyment
- Durable and eco-friendly
- Safe for children, as no harmful chemicals are used
- Available exclusively at Inside Blinds
No, curtains treated with W.E.T. can certainly be machine washed. However, we recommend using as little detergent as possible (recommended amount: 50% less than usual).
No, W.E.T. is 100% ecological and child-friendly. This treatment therefore contains no PFOS, PFOA, Teflon, or other harmful substances. W.E.T. is a nano-coating based on glass-like molecules that are highly water-repellent and stain-resistant.
The fullness corresponds to the amount of fabric used to make a curtain. Different fullness options are possible per fold. The more fullness in the fabric, the larger the folds will be and the more beautifully the curtain will hang.
One of the properties of linen fabrics is that the fabric is subject to various factors such as temperature, air humidity,...
No, the fabric of a roller shade cannot be cleaned. If you want to clean your curtains from time to time, it's best to choose Roman shades, draperies or window panels.
Always consider the maximum height-to-width ratio per product type, as we cannot make exceptions in this regard. The maximum height-to-width ratio per product is always indicated in the price list and is also integrated into the ordering module.
Roller shades: maximum height = width x 3 (fabric is reduced by 1 cm if exceeded*)
*If you exceed the maximum height-to-width ratio for roller shades, two possibilities arise:
Option 1: Your entry cannot be processed. In the price list, you will not see a price indicated for your desired dimensions in this case. In the ordering module, you will not be able to finalize your order until you have entered a valid maximum height-to-width ratio.
Option 2: Your entry can be processed BUT the fabric is reduced by 1 cm to prevent fraying. In the price list, a price will be indicated for your desired dimensions, but it will be in the gray part of the price table, clearly indicating that you exceed the maximum height-to-width ratio. In the ordering module, you can finalize your order, but you will also receive a clear message about this.
Always consider the maximum height-to-width ratio per product type, as we cannot make exceptions in this regard. The maximum height-to-width ratio per product is always indicated in the price list and is also integrated into the ordering module.
For Roman shades: the maximum height is equal to the width multiplied by 5.
Always consider the maximum height-to-width ratio per product type, as we cannot make exceptions in this regard. The maximum height-to-width ratio per product is always indicated in the price list and is also integrated into the ordering module.
For window panels: the maximum height per panel is equal to the width multiplied by 6.
We regularly receive requests for drapes with dimensions smaller than the minimum size indicated in the price list. Unfortunately, we cannot make exceptions in this regard, even if the difference is minimal. These minimum dimensions have indeed been carefully studied and tested to ensure optimal quality. Therefore, we ask you to always take these dimensions into account.
In the online ordering module, you will automatically receive a notification if the dimensions you enter are smaller than the minimum dimensions. You will only be able to finalize your order after entering valid dimensions.